Premiere Partners

WhenU Care FAQ

What is WhenU Care?

WhenU Care is an easy new way to support a good cause by volunteering to view occasional "popup" ads targeted to your interests.

The WhenU Care program was launched by WhenU.com, Inc. in April 2006 to provide financial support to non-profit agencies whose supporters agree to see ads from WhenU's advertisers.

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How does WhenU Care work?

You select which of WhenU's non-profit partners you'd like to support, then click to download WhenU's SaveNow ad-serving software to your personal computer. You agree to view an average of three ads per day, and WhenU shares the revenue we receive from advertisers with the non-profit agency that you elected to support. You get money-saving offers delivered to your desktop, and a check from WhenU Care gets delivered to your chosen charity every month.

Each ad you see due to your participation in the program is clearly labeled with the WhenU Care logo and the name of the non-profit you've elected to support. You'll also find WhenU's toll-free number for live help listed on every ad. If you see an ad without the WhenU Care logo on it, it is not coming from the WhenU care program.

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Does the money really go to charity?

Yes! At the end of every month WhenU will write a check to each of our partner organizations based on the number of people who download WhenU software in their support. As long as you keep the WhenU software installed, WhenU will donate to the charity of your choice on your behalf. Percentage of revenue shared varies for each organization. Please contact WhenU Care if you would like more information at whenucare@whenumail.com.

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How do I uninstall SaveNow?

You can easily opt-out of the WhenU Care program at any time by clicking "Add/Remove" in the Windows Control Panel and uninstalling WhenU's SaveNow software. If you uninstall SaveNow you will no longer be raising money for your organization. Questions or need help, you'll find our toll-free number for live help listed on each ad served - 1-866-WHENU-11.

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I represent a non-profit agency and would like to raise money by joining the WhenU Care program; whom should I contact?

You should contact Katherine Sammis, WhenU's Director of Operations, at (212) 631.2176 or via email at whenucare@whenumail.com.

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How do I contact WhenU?

We would love to hear your comments and suggestions about WhenU Care. Please call us at 1-866-WHENU-11 or email us at whenucare@whenumail.com.

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